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Terms & Conditions

Last updated: July 27, 2026

1. Who we are

VA LaunchPad AI (the "Service") is operated by Elite Driven Solutions LLC("we", "us", "our"). By accessing or using the Service, you ("you", "user") enter into a binding agreement with Elite Driven Solutions LLC.

2. Acceptance of terms

By creating an account, purchasing a tier, or otherwise using the Service, you agree to these Terms & Conditions. If you do not agree, do not use the Service. You confirm that you are of legal age and, if acting on behalf of an organization, that you have authority to bind that organization.

3. The Service

VA LaunchPad AI is an interactive learning platform that helps aspiring and working Virtual Assistants learn business skills, practice with simulations, and build client-ready assets. Access to specific missions, labs, and simulators depends on the tier you have purchased.

4. Acceptable use

You agree not to misuse the Service. In particular, you must not:

  • Use the Service for any unlawful, fraudulent, or abusive purpose;
  • Send spam, phishing content, or malware;
  • Infringe the intellectual property or privacy rights of others;
  • Attempt to probe, scan, or compromise the security of the Service;
  • Scrape, reverse-engineer, resell, or redistribute the Service or its content;
  • Share account credentials or circumvent tier access controls;
  • Use the Service or its AI features to generate illegal content, deepfakes, harassment, hate speech, or malware, or to jailbreak safety controls.

5. Account and credentials

You are responsible for keeping your login credentials confidential and for all activity under your account. You agree to provide accurate information and keep it up to date.

6. Intellectual property

Elite Driven Solutions LLC owns all rights in the Service, including software, curriculum, missions, simulations, prompts, branding, and documentation. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your own learning and business within the tier you have purchased. No resale or redistribution is permitted.

7. AI features and user content

The Service includes AI-assisted coaching, simulations, and generators. AI outputs may be inaccurate or incomplete and should not be relied on as legal, financial, tax, or other professional advice. You are responsible for your prompts, for how you use outputs, for verifying their accuracy, and for ensuring you have the rights to any content you submit. You grant us a limited license to host and process your content solely to operate the Service. We may filter, refuse, or remove content that violates these Terms, and we may suspend accounts responsible for repeated infringement.

8. Payment and refunds

Purchases are processed securely by Stripe, our payment processor. All purchases are one-time and grant immediate, lifetime access to the digital content of the tier you buy. All sales are final and non-refundable. See our Refund Policy for full details, including how we handle duplicate charges and unauthorized transactions.

9. Service availability

We work to keep the Service reliable, but we do not guarantee that it will be uninterrupted, timely, secure, or error-free. Features may change as the Service evolves.

10. Suspension and termination

We may suspend or terminate your access if you materially breach these Terms, fail to pay, create security or fraud risk, or repeatedly or seriously violate our policies. On termination, your license to use the Service ends. You may export any deliverables you created before termination within a reasonable window; after that, related data may be deleted.

11. Disclaimers

To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Results from using the Service (including income or client outcomes) depend on many factors and are not guaranteed.

12. Limitation of liability

To the maximum extent permitted by law, Elite Driven Solutions LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our aggregate liability arising out of or relating to the Service is limited to the amount you paid us in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law (such as for fraud, death, or personal injury caused by negligence).

13. Indemnity

You agree to indemnify and hold harmless Elite Driven Solutions LLC from claims arising out of your content, your use of the Service in violation of these Terms, or your violation of applicable law.

14. Governing law

These Terms are governed by the laws of the United States and the state in which Elite Driven Solutions LLC is organized, without regard to conflict-of-laws rules. Disputes will be resolved in the state or federal courts located in that jurisdiction, unless a different venue is required by law.

15. Changes to these Terms

We may update these Terms from time to time. Continued use of the Service after changes take effect means you accept the updated Terms.

16. Contact

Questions about these Terms? Email us at hello@elitedrivensolutions.com.